Customer Technical Support Services
The Path to Success
Product Selection, Site Evaluation, and Performance Assessment
We assist you along the entire path as part of our regular customer support services. Whether you are doing a desktop conceptual design, a bench study or a preliminary cost estimate, we are here to help you be successful. We will review your conceptual site model and conduct a data gap evaluation for the remediation approaches you are considering.
Bench Scale Treatability Studies
We offer free treat-ability studies for customers in-house and with independent laboratories and supply samples of our products if you want to do it on your own. We understand the importance of performance verification to help develop your pilot test or full scale remediation.
Pilot Test Design and Execution
Turn key services are available to pilot test the reagent at your site including bench scale testing, site data gap evaluations (required), workplans, permitting, on-site execution by injection or soil mixing, performance assessment, detailed reporting and regular communication along the way.
Full Scale Remediation Design and Execution
Turn key services are available for full scale remediation implementation including all the above activities and full scale design workplans, scheduling, permitting, on-site execution by injection and or soil mixing, performance assessment and detailed reporting.